Copilot Health Is Microsoft’s Doctor-Built Spin on Medical AI

Microsoft is taking a major swing at health AI. The company announced on Thursday that it’s introducing Copilot Health, a new experience inside its chatbot that will bring together all your medical records and wearable data with an AI that’s designed to help you understand it all.

“We are really on the cusp of building a true medical superintelligence,” said Mustafa Suleyman, Microsoft AI CEO. “One that can learn everything about you, all of your health conditions, from your wearable data, your electronic health records, and use that to provide support and insights and intelligence at your fingertips.”

A recent Microsoft survey found that mobile Copilot users ask the chatbot health-related queries more than for any other topic. Copilot Health was built to answer those questions. Microsoft’s health AI was fine-tuned by its in-house clinicians and an external panel of hundreds of clinicians in more than 24 countries. It uses the National Academy of Medicine’s framework for evaluating credible medical sources and information from Harvard Medical School via a 2025 licensing agreement.

Copilot Health is inside the regular, consumer version of Copilot. But it’s an entirely separate experience, designed that way to keep your health information separate from your usual chats. Because it’s been specifically trained for health questions, it ought to be more helpful and accurate than the regular version of Copilot or another chatbot. ChatGPT introduced a similar experience earlier this year.

Your health information won’t pop up in responses from the regular Copilot, only in the new health tab. You can delete your data at any time by simply toggling off a setting — something so easy it raises the question why all AI companies don’t make it that simple to delete your data.

Your information isn’t used to train Microsoft’s AI models, the company says. But your medical information in AI tools like Copilot is not protected under the Health Insurance Portability and Accountability Act (HIPAA).

The benefit of using Copilot Health is having a place where all your medical and health information lives, with an AI that’s trained to help answer your questions about it. You can connect data from your smartwatches and rings, as well as upload your medical records. Through third-party programs like HealthEx and CLEAR, you can upload files from multiple doctors’ offices, hospitals and labs at one time.

Copilot Health is not a doctor

If you choose to share your electronic health record, the AI can make more informed recommendations and reference specific doctors’ visit notes and lab results. But don’t use Copilot Health as a replacement for a physician. What the AI can do is discuss your health concerns, help you prepare for upcoming appointments and help you build healthier habits. 

“Copilot Health is not meant to give you a definitive diagnosis or a formal treatment plan, but it’s certainly here to support you in getting to the right answers,” said Dr. Dominic King, vice president of health at Microsoft AI. The former surgeon led the team that built Copilot Health.

For example, it can help you come up with a list of questions to ask your doctor, break down lab results and find a provider that accepts your insurance. Copilot Health can discuss your health concerns, like understanding any new symptoms, but it can’t diagnose or prescribe medication. 

Microsoft is doing a slow rollout, beginning with adults (ages 18 plus) in the US, with English as the only language. You can sign up to join the waitlist for Copilot Health now.

There are some existing uses of AI in health care today, but they’re disparate. Wearables have new AI-powered data insights and coaching. Some doctors are using AI scribe tools to take notes during appointments with patients. Administrative and insurance work also has its own AI tools, particularly around claims processing (including making denials, in some cases). The common thread is that none of the AI is without flaws, and it should never be used to make important decisions without human oversight.

For AI believers, the tangled, bureaucratic web of American health care is the perfect place to prove that AI intervention can make a real difference. But AI in health care is like putting a Band-Aid on a gunshot wound — a halfway measure that doesn’t fix the underlying problems. 

It’s too soon to tell if Microsoft’s goal of a medical superintelligence is viable. But for now, Copilot Health illustrates a more productive use of AI — more than filling the internet with slop.

“I think it is perhaps the most important and most positively impactful contribution that AI can make in the world,” Suleyman said. “And it’s enormously important to us.”